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Support

Reach us

  • Email: hi@yap.so. A person reads every message.
  • Yap at us: signed in, open yap.so/@support and record or type what’s going on. You can attach a screenshot. It goes straight to the team and is never published.

Common questions

The app can’t hear me. Open the iPhone Settings app, find Yap.so, and turn on Microphone. Then start the recording again.

I don’t get notifications. Open the iPhone Settings app, find Yap.so, and turn on Notifications. In the app, Settings shows whether notifications are on for this device.

I want to sign out of another device. In the app or on the web, open Settings, then Devices, and choose Sign out next to that device.

I want to delete my account. In the app or on the web, open Settings and choose Delete account. You can also email legal@yap.so from your account’s email address. What gets deleted is described in the Privacy Policy.

I want to report a page. See Reporting Content.

Policies